The Gadget Doctor serves customers Australia wide.

We serve mail-in orders Australia wide. Please Complete the Form Below Before Shipping Your Gadget…

Once your device has been repaired, we will contact you for payment over the phone or email.

We accept all major credit cards along with services like PayPal.

Important Information – Please Read…

1. If you are sending in a mobile phone for repair and it is in a working state, please back it up by connecting it to the relevant software supplied by the manufacturer – ie. back-up your iPhone using iTunes.

2. Complete and submit the Mail-in Repair Form above. Failure to complete all the necessary fields might result in a delay getting your device fixed.

3. Package your device. Use your original packaging if you still have it or use bubble-wrap for protection.

4. Purchase 2 x 500g Express Post Platinum Satchels from your local Australia Post outlet. Express Post Platinum is the most secure method of shipping your device and offers tracking so you can see where your parcel is. For more details go here.

5. Write your return address on one of the satchels and place this satchel along with your packaged device into the other satchel and address to:

Gadget Doctor, Shop 1/37 Central Coast Highway, West Gosford.

6. Once your item has been received, Gadget Doctor will diagnose the problem and endeavour to fix your device within 24 hours. In the rare case of parts not being in stock, a delay of up to 48 hours may occur. Any delays will be notified immediately.

7. Once the repair is complete we will send you an invoice via email with instructions on how to pay via Cheque/Money Order, Internet Banking, Mastercard, Visa or PayPal. Items are mailed back as soon as payment has been confirmed.

Professional Repair Service Guarantee

All repairs can be offered as same-day repairs by our highly trained technicians. At great prices that include everything below:

Instore service

In-store service

We don't send your device away to a third party. We do it all from our two workshops, Erina and West Gosford.
Mail-in service

Mail-in Service

If you you live in regional NSW (or Australia) and don't live near a repairer, don't wait until you go to Sydney. Post it to us and we'll swiftly have it back to you, good as new.
Fitted while wait

Fitted while you wait

We stock most batteries & screens. If you drop your device in to us, most of our repairs can be done on the spot, & finished while you wait! For example, our technicians can have new batteries fitted in under ten minutes!
Original parts

Quality parts

We always recommend original OEM parts whenever they are available. (These are always available in Apple models, but not always other brands.) Genuine parts gives MUCH more longevity to your repair with their superior quality.

6 Months Warranty

All repairs come with our guarantee of 6 months warranty. You can't get better than that anywhere. We stand by our work, and will honour it if it doesn't last.

E-Commerce & Data

Web application development and offshore software development services to help you harness the power of technology, consulting and maximise your online business investment.